Frequently Asked Questions

1. Standard Shipping: Delivery within 5-7 Business days. Flat rate for all orders
2. Express Shipping: Delivery with in 2-3 business days. Slightly higher cost for faster delivery.
3. Free shipping: Available for orders above a Rs. 2000.
4. Local Pickup: Customer can pick up their orders directly from our warehouse or store. No shipping fee.
5. Same Day Delivery only for Agra city. Additional charges apply.

1. Standard Shipping: Delivery within 5-7 Business days.
2. Express Shipping: Delivery with in 2-3 business days.
3. Local Pickup: Available the same day or next business day after the order is placed
4. Same Day Delivery only for Agra city if ordered before 12 PM

1. Order Confirmation: Once your order is placed, you will receive an order confirmation email with a tracking number.
2. Access the Website: Go to the RS Books house website. Click on the “Track order” link in available in user Area footer of the website.
3. Enter your Tracking Number: Enter the tracking number provided in your confirmation email in the tracking field. Click on Track to view the status of your order.

1. Browse the Website: Visit the RS Books house website rsbookshouse.com
2. Select a product: Click on the book you want to purchase to view its details. Choose the quantity and click on Add to Cart.
3. View Your Cart: After adding items, click on the shopping cart icon at the top of the page. Review your selected books and click ” Proceed to Checkout.
4. Enter Shipping Information: If you don’t have an account. enter your shipping details manually. if you have an account, log in for faster checkout.
5. Select Shipping Method: Choose your preferred shipping method from the available options.
6. Payment Information; Enter your payment details(credit card, PayPal ,or other accepted methods).
7.  Place Order: Once all details are correct, click “Place Order”. you will receive an order confirmation email with your order details and tracking information.

1.  Customer Support Email: Send your questions to rslibraryagra@gmail.com for assistance. Our team will respond within 24-28 hours.
2. Phone Support: Call our customer service hotline at Mob no. 9410840055 for immediate assistance during business hours (Monday to Friday, ( (9 AM – 6 PM).
3. Contact Form: Fill out the contact form available on our website’s Contact Us page with your query, and we’ll get back to you as soon as possible.
4. Social Media Reach out to us on social media platform like Facebook or X or Instagram for quick responses.

No, you do not need an account to place an order at RS Books house. you can complete your purchase as a guest. however, creating an account offers additional benefits like faster checkout, easy order tracking, order history access and special offers. While not required having an account can improve your overall shopping experience.